Refund policy

Return & Refund Policy

Because every item in our store is made to order through our print-on-demand production partner, we are unable to accept returns or exchanges for reasons such as incorrect size selection, change of mind, or buyer's remorse. We encourage you to review sizing guides carefully before placing your order.

Damaged, Defective, or Incorrect Items

We stand behind the quality of every order. If your item arrives damaged, defective, or is not what you ordered, please contact us at support@thrustvectorprints.com within 15 days of delivery. Include your order number and clear photos showing the issue. We will evaluate your claim and, if approved, will arrange a free replacement at no cost to you. If a replacement is not feasible, a full refund will be issued to your original payment method instead.

Items reported outside the 15-day window may not be eligible for a replacement or refund, so please inspect your order promptly upon arrival.

Sale Items

Items purchased on sale or with a discount code are still eligible for resolution under the same conditions above. We do not exclude discounted items from our defect and fulfillment error policy.

Refund Processing

If a refund is issued, you will be notified by email once it has been processed. Please allow up to 10 business days for the refund to appear on your original payment method, depending on your bank or card provider. If more than 10 business days have passed since your refund was approved, please contact us at support@thrustvectorprints.com.

Contact

For any questions about your order or this policy, you can reach us anytime at support@thrustvectorprints.com.